24-hour emergency medical assistance

Your employees will have access to a 24-hour helpline. Whatever the medical emergency or the medical treatment required, the staff at our Assistance Company will be able to help, providing support and advice in the following:

• Pre-authorising any inpatient treatment required by your employees or their dependants and arranging direct settlement with hospitals.

• Arranging emergency medical evacuation where local medical facilities are inadequate or not available.

• Multi-lingual assistance

• Assistance in locating suitable doctors, dentists and other healthcare providers in the area where you are located

• Providing confirmation of cover

• Repatriation of mortal remains or local burial

 

For more information, please visit our 24 Hour Assistance centre.