24 Hour Medical Assistance Number: +44 (0) 1243 621130
+44 (0) 20 3418 0470
Request Callback

Please Wait..

Inpatient claims or claims likely to exceed
£2,500/$4,250/€3,250

If your looking to make an inpatient claim just follow the procedure below.

Before being admitted as an in-patient in hospital, or where it is considered likely that treatment costs will exceed £2,500/$4,250/€3,250, pre-authorisation must be obtained from the Assistance Company. In a medical emergency the Assistance Company should be notified within 72 hours of commencement of treatment. Simply ask the Hospital to contact the 24 Hour Assistance Company who can confirm cover, give approval for treatment costs and make arrangements for direct settlement of bills with the hospital.

FAILURE TO CONTACT THE ASSISTANCE COMPANY PRIOR TO INCURRING COSTS WILL RESULT IN THE INSURED PERSON BEING RESPONSIBLE FOR £1,000/$1,700/€1,300 OF EACH CLAIM.